Privacy Policy

Hiyori International Co., Ltd. ("we", "us") handles your personal information in connection with SakuraStore (the "Service") based on the following policy. 1. Basic Policy We use personal information primarily for the purposes of selling, shipping, payment processing, and supporting transactions, and not for other purposes. Except as required by law, we do not provide, sell, or lend it to third parties without your consent. 2. Information We Collect (1) Information you provide: name, email address, phone number, shipping address, display name, and inquiry/chat contents (2) Information generated through transactions: order history, cart contents, payment status (payments are processed by payment service providers; we do not retain full payment details such as card numbers), and shipment status (3) Device and usage information: IP address, browser/device information, language and currency settings, browsing history, and identifiers such as cookies (see the Cookie Policy) 3. Purposes of Use (1) Accepting, confirming, and approving orders; shipping products; processing payments (2) Responding to inquiries and chat, and providing support (3) Preventing fraudulent orders and unauthorized access, and ensuring security (4) Complying with laws and these terms (accounting, tax, dispute handling, etc.) (5) Sending notices you have consented to (e.g., sale or campaign notifications where you enabled them). You can stop these at any time from the app or notification settings. 4. Provision to Third Parties and Entrustment We may provide or entrust information to the following parties to the extent necessary for the purposes above, and require appropriate protection by contract: (1) Payment service providers (credit card processing) (2) Shipping carriers (delivery and customs procedures) (3) Cloud/hosting providers (operation and storage of the Service) 5. Cross-Border Transfers Information may be stored or processed outside Japan (including the countries where payment service providers and cloud providers are located). We take contractual and other measures to ensure appropriate safeguards at the transfer destination. 6. Retention and Security (1) We retain personal information for the period necessary for the purposes of use and as required by law, and then delete or anonymize it. (2) Communications are encrypted with SSL/TLS, and we implement access controls and password hashing. 7. Access, Correction, Deletion, and Suspension You may request access to, correction, addition, deletion, or suspension of use of your personal information. We will respond within a reasonable period in accordance with law after verifying your identity. Some information can be viewed or changed by yourself via your account. 8. Cookies See the Cookie Policy for the use of cookies and similar technologies. 9. Minors Minors should use the Service with the consent of a parent or guardian. 10. Rights of International Customers If you reside in the EU/UK, California, or other jurisdictions, you may have rights under applicable law, including access, correction, deletion, data portability, restriction of or objection to processing, and withdrawal of consent. Please contact us below. We do not sell your personal information. For the right of withdrawal for distance sales for EU/UK customers, see the Returns & Cancellation Policy. 11. Changes We may revise this Policy in response to legal or service changes. Material changes will be announced on the Service. 12. Contact For inquiries or requests regarding personal information: Hiyori International Co., Ltd., Personal Information Protection Manager Email: support@hiyoriinternational.com Address: 2-14 Koume-cho, Kiryu, Gunma, Japan Established: September 26, 2026 Last updated: September 26, 2026